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FAQ

Here are all the answers to the most frequently asked questions about GROUNDIES®.

BAREFOOT SHOES

    Walking barefoot is healthy and natural. However, it is not possible to do that on every ground, due to dangers items and the weather. GROUNDIES® protects your feet, but at the same time gives you the closest feeling there is to walking barefoot. That is possible, because of the wide foot shaped fit and the super-thin, flexible sole.

    Take it slow! The wearing of conventional shoes weakens the foot muscles. We advise you to wear your new GROUNDIES® only for a short period of time and short distance. Over time, you can slowly intensify the use and may feel sore muscles in your feet and calves at the beginning. That’s perfectly normal and nothing to worry about. More information on this topic can be found here.

    GROUNDIES® are designed for an everyday use, free time as well as work. They are light and flexible! They also easily fit into your luggage or backpack.

    Most of our customers prefer their GROUNDIES® with socks. The word "barefoot shoe" refers to the fact that GROUNDIES® gives you a feeling of walking barefoot, thanks to its thin, flexible sole and wide foot-shaped fit, not that you need to wear them barefooted.

    Even in winter, you don’t have to abstain from GROUNDIES®. In barefoot shoes you move freely, therefore you activate the muscles and improve blood circulation in both feet and toes. The result of that is they automatically feel warmer. Many of our winter models are also warmly lined. More information can be found here.

    Yes, there are already numerous distributors throughout Europe that have GROUNDIES® in their product range. An overview of all GROUNDIES® stores and distributors can be found here.


SIZE AND FIT

    GROUNDIES® are true to size. If you lie between two sizes, you should choose the larger one, because barefoot shoes are meant to be a little looser. 12mm space in front of the toes is good to achieve an ideal barefoot feeling. As long as you do not slip out of the shoe and have good support in the midfoot area, the shoe should fit just fine. If you are still unsure, you can find our size chart here.

    Although GROUNDIES® look narrow, they are deliberately very wide-cut, especially in the forefoot area. They have an anatomically shaped toe box. The width to your shoe size can be found in our size chart.

    The difference between our women and men shoes consists only in the size. The women shoes vary from size 36 to 43 and men models from size 40 to 47. From size 40 to 43 we use a unisex form. So there is no difference in length and width between women and men models in the same size.


MATERIALS AND PRODUCTION

    GROUNDIES® are produced entirely in the EU and the soles even come from Germany. The shoes are sewn in our shoe factory in Portugal. More information about the production can be found here.

    For GROUNDIES®, we use high-quality leather from Spain and Portugal. The vegan models are made of high-quality imitation leather as well as mesh and canvas materials. More information about our materials can be found here.

    With only 3.3mm base and 3mm profile, our TrueSense® barefoot sole is extremely thin; very light and flexible. We use lightweight TPU, which makes the sole particularly abrasion-resistant and therefore extremely durable. For more information about our TrueSense® sole®, you can find here.


HEALTH AND SAFETY

    Yes, the sole is very thin, but it offers you effective protection against stones, pointed objects and other bumps on the ground.

    Barefoot shoes can help strengthen your foot muscles and correct your posture. Many doctors and physiotherapists are therefore in favour of wearing barefoot shoes. In case of doubt, you should check with your doctor to see if barefoot shoes are suitable for you.

    You can wear GROUNDIES® with insoles, however the purpose of barefoot shoes is to strengthen the foot muscles to the extent that they can support themselves. Insoles, on the other hand, relieve the muscles. You could always wear in the shoes with insoles during the acclimatization phase to get used to it, but then gradually take them out. If you have doubt, please speak to your doctor.

    Regularly walking and running in barefoot shoes builds up muscles, mobility and sensors of the feet. You are more attentive when walking, that way have a better protection against injuries.


ORDER AND RETURN

    After your order you will automatically receive an order confirmation via e-mail. Please check whether the order confirmation has ended up in your spam folder. If you cannot find the e-mail, please contact our customer service: [email protected].

    We ship worldwide. More information about shipping costs and shipping conditions for your country can be found here.

    All information about payment can be found here.

    Please place the desired shoes in the shopping cart and then click on "display cart". Here you will find a corresponding field in which you can enter the voucher/coupon code.

    Please choose the size you want and then click on "Request size". After that enter your e-mail address and we will notify you as soon as the shoe is available again.

    Our shipping process is usually very fast, which is why a subsequent cancellation is often no longer possible. So if you want to cancel your order, you should contact our customer service as soon as possible.

    Please check the status of your shipment using the DHL tracking number. If the package is already on the way back to us, please contact us with your correct address. We will ship your package back to you as soon as possible.

    Returns within Germany are free of charge. All necessary information can be found here.

    We unfortunately do not exchange sizes, we therefore ask you to send the shoe that does not fit back to us and order it again in the right size. You will receive a refund for your return. We process old and new orders separately. This has the advantage for you that it is clear whether the shoe that you want as a replacement is available or not.


CLEANING AND CARE

    To clean your GROUNDIES®, please use a cloth or a sponge moistened with cold, clear water. Especially with leather and imitation leather models, impregnation is highly recommended to protect the shoes from moisture, dirt and environmental influences.

    You should treat your leather shoes with care. Leather shouldn´t be cleaned with cleaning supplies and needs to be moisturized constantly. We recommend treatment with simple wax or a leather care product from our accessories. You can find more tips on maintaining your GROUNDIES® made of leather here.


Any questions?

If you haven't found the answer to your question yet, feel free to contact us. Send us an e-mail, call us or chat live with us. We are always happy to help you.


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